APPEARENCE
Model
Tamobyke T63
Frame material
Carbon Steel
Seat color
Black
Frame color
White/ Black/ Orange/ Green
Seat material
Leather
Tires
Anti-Puncture Tires
PERFORMANCE
Display
Digtal LCD 3.0 display with speedometer, odometer, trip odometer, speed level, clock, mode and so on
Battery
48V 13Ah
Top speed
Up to 25 mph
Range
Up to 50miles
Charge
42V 2A
Brake
Disc Brake
Gear system
Suspension
Front Dual Suspension Fork
For rider
5'2''~6'0''

FAQs

Welcome to our FAQ, we are so happy to have you here and as a client.
We have tried to answer the most common questions.

Pre-Order

Secure your eBike early and enjoy the ultimate Tamobyke riding experience

Q1: Does the tamobyke e-bike come with a charger?

Yes, all our e-bikes come with a charger.

Q2: What is the warranty policy? How can I claim the warranty?

We offer a one-year warranty. To claim the warranty, please fill out thewarranty application form.

Q3: Can the e-bike battery be removed?

Yes, the battery is removable for easy charging and replacement.

After-Sale

✅ We provide seamless after-sales support, including a one-year warranty and dedicated customer service to keep your riding experience worry-free.

Q4: The brake pads wear out quickly. They need to replace frequently.

The wear of brake pads depends on riding time. We provide an extra brake pad in the package. For a better riding experience, we recommend choosing an e-bike with hydraulic brakes. Our hydraulic brake models includeV20 Pro,V29 Pro,TB20, andT16.

Q5: How do I adjust the tire if it pops out of the rim?

1. Lay the bicycle flat on the ground or remove the front wheels. Avoid tires bearing the weight of the bicycle. If the tire bears the weight of the bicycle, it will affect the adjustment of the inner tube

2. Release all tire pressure.

3. Adjust the position of the inner tube and outer wheel to ensure that the safety line of the outer wheel is even and parallel to the wheel hub.

4. Fill a small amount of gas and adjust the position of the inner and outer tires. Then add a small amount of gas. Repeat the operation several times. Ensure that the safety line of the outer wheel is evenly aligned with the wheel hub.

5. Keep the tire pressure at 20-30psi

Q6: The ebike's motor is suspected to be abnormal, what should I do?

Please check if the communication cable connected to the motor is properly connected.

Q7: Do EBIKEs need regular maintenance?

Yes, we recommend checking the brakes, tires, chain, and battery condition every month. Regularly cleaning the bike will also help maintain optimal performance

Q8: My brakes are making a strange noise. What should I do?

We recommend checking and lubricating them as needed. If the noise persists, please contact our after-sales support via email for further assistance and a solution.